Launch Your Chronic Care Management Program
Creda Health equips healthcare providers with both advanced digital tools and dedicated human resources to seamlessly launch and manage their Chronic Condition Management platform. We handle every step of the patient journey — from appointment reminders and education to minimizing no-shows and boosting patient engagement.
We Manage the Full Scope of a Patient's Journey
Deliver Email, Voice, and Text Message Reminders
Patient engagement services help healthcare providers by empowering patients to take an active role in their care, reducing staff burden, streamlining delivery, and boosting satisfaction—ultimately improving retention, referrals, and profitability.
Reduce No-shows with Automated Patient Reminders
No-shows waste resources and hurt patient satisfaction. Automated reminders reduce no-shows, boost attendance, and improve practice efficiency.
Improve Both Patient Care Quality and Patient Experience
Care coordination ensures timely, appropriate care through collaboration. Educating patients improves outcomes and lowers costs.
Creda Health's Patient Engagement Platform effectively reduces patient anxiety and improves preparedness through education.
- Clinic Admin
How We Communicate With Your Patients
SMS & NOTIFICATIONS
E-MAIL & CHAT
PHONE & IVR
The Creda App For Patients
Whether newly diagnosed or managing a chronic condition, Creda Health is your all-in-one platform for staying on top of your health.
Our condition-specific care models track symptoms, medications, vitals, labs, nutrition, and lifestyle to monitor disease progression and treatment effectiveness. You'll receive timely reminders, alerts, insights, and actionable steps to discuss with your doctor.
IBS ✓
Lupus ✓
High Cholesterol ✓
Diabetes ✓
Hypothyroidism ✓
Prediabetes ✓
PCOS ✓
Obesity ✓
IBD ✓
How We Support the Patient Journey
Appointment and Rescheduling
Pre-procedure instructions
Pre-visit communications
Day-of visit communications
Post-procedure care
Post-visit communications
Patient satisfaction surveys
App for chronic condition management
FAQ
Patient engagement guides and supports patients through the healthcare system to help them actively participate in their care. This involves providing patients with information, resources, and support to help them make informed decisions about their health. Patient engagement is important for healthcare providers because it can lead to improved patient outcomes and satisfaction. When patients are supported and empowered to take an active role in their healthcare, they are more likely to adhere to treatment plans, manage chronic conditions, and make lifestyle changes that improve their health. Patient engagement can help healthcare providers reduce healthcare costs by preventing unnecessary hospitalizations and emergency room visits. By providing patients with the information and support they need to manage their health, healthcare providers can help prevent complications and identify potential health issues before they become more serious.
Patient engagement is a collaborative process between healthcare providers and patients that involves patients in decision-making, self-care, and health management. This process can involve several steps, such as:
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Communication: Healthcare providers should establish clear and effective communication with patients, involving them in the decision-making process and explaining their health condition, treatment options, and any potential risks and benefits.
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Education: Healthcare providers should provide patients with the necessary education and online resources to make informed decisions about their health.
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Monitoring patient progress: Healthcare providers can monitor patient progress to ensure that patients adhere to their treatment plans and progress toward their health goals.
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Feedback: Healthcare providers should gather patient feedback on their experiences and adjust their approach to improve Patient engagement and outcomes.
Healthcare providers should use technology to engage patients in their care. Implement platforms that support telemedicine visits, remote monitoring, and mobile health applications that give patients real-time access to their health information.
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Here’s a brief overview of each of the services we offer:
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Pre-visit Prep: This service helps patients prepare for their upcoming appointments by providing information about their condition, what to expect during their visit, and how to prepare for any necessary tests or procedures. Pre-visit prep can help patients feel more confident and informed about their care, leading to better patient experiences.
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Post-Visit Care: This service provides patients with follow-up care after their visit, such as reminders to take their medications, follow-up appointments, and access to educational resources. Post-visit care can help ensure that patients adhere to their treatment plans and manage their health effectively, leading to improved health outcomes.
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Chronic Condition Management App: This service provides patients with a mobile application to monitor or manage their chronic condition. The app includes medication reminders, health metrics and symptom tracking, and access to educational resources. By providing patients with tools to manage their condition outside the clinical setting, healthcare providers can help improve Patient outcomes and reduce healthcare costs.
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Better adherence to treatment plans: When patients are engaged in their healthcare, they are more likely to adhere to their treatment plans, including taking medications as prescribed, attending follow-up appointments, and making lifestyle changes leading to reduced healthcare costs.
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Improved communication with healthcare providers: Multi-channel communication allows patients to access healthcare information and communicate with their healthcare providers through various channels, such as phone, email, or text. This way, patients feel more connected to their healthcare providers and engaged in their care, improving patient satisfaction and outcomes.
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Improved Care Coordination: Patient engagement services can help improve care coordination by providing patients with information and support to navigate the healthcare system. For example, healthcare providers can use secure messaging to communicate with patients about their care, send appointment reminders, and provide follow-up care instructions. This can help reduce the risk of miscommunication and improve patient outcomes. It will also help prevent unnecessary hospitalizations and emergency room visits and ensure patients receive timely and appropriate care.
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Increased Patient Satisfaction: Patient engagement services can lead to increased patient satisfaction by providing patients with a more personalized and supportive healthcare experience. When patients feel more involved in their care, they are more likely to feel satisfied with the care they receive, leading to better Patient retention and loyalty.
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